Frequently Asked Questions
You will find here most answers to your questions. If you cannot find your answer, please do not hesitate to contact us at info@rolaf.ca or at 514-360-3699.
Why Rolaf?
Because it is designed for container rental companies and nothing else. Rolaf is not generic software. We understand your operations, your challenges, and your margins and each feature has been thought to simplify the daily management of a container rental company.
Do I need to install software to use Rolaf?
No! Rolaf service is offered as a cloud-based solution. Consequently, you do not need to install any software. You can access the service with a simple browser from anywhere an internet connection is available.
What is Rolaf in a few words?
Rolaf is software that allows businesses in container rental to manage all their operations. Rolaf enables customer management, container inventory, customer orders, task dispatch to truck drivers, billing, text message communications, and many other features. Request a demo!
How is dispatch done to truck drivers?
The central point of Rolaf is its interactive map. From this map, your dispatcher sees new orders, pickups, and their urgency level to assign to your truck drivers. With a simple ''drag and drop'' gesture, the order goes from ''on order'' status to delivery mode. No more calls, texts, and uncertainties. You regain control of your business.
Can I use Rolaf with a tablet?
Absolutely. The Rolaf solution can be operated from a tablet, phone, or computer. It is the perfect solution to work from anywhere an internet connection is available. On the road or in the comfort of your office, Rolaf follows you everywhere.
Does Rolaf integration take a lot of time?
Everything being relative, a company with a large number of trucks and containers will take more time to transition to Rolaf than a smaller one. That said, Rolaf is here to support you and help you toward an efficient business. It is undoubtedly a time investment that will pay off greatly for your business.
Is it complicated to understand how Rolaf works?
No. We built Rolaf software with a great focus on ease of use. The software is intuitive, modern, and fast. Rolaf is always listening to user feedback and seeks to constantly improve the user experience.
Can I track my truck drivers in real-time?
Absolutely! With Rolaf, your dispatcher or anyone with the necessary permission can track your truck drivers' movements in real-time via an interactive map. Thus, you can see the progress of your deliveries, your pickups, and the position of your trucks throughout the day.
Do my drivers and employees also have access to Rolaf?
Absolutely. Each driver uses a tablet to receive instructions at the start and throughout their day. This tablet becomes a complementary tool to facilitate their work. Receiving different instructions becomes much more efficient and reduces the number of communication channels. No more texts, phone calls... Rolaf helps you communicate better with your drivers and makes them more efficient.
Is Rolaf expensive to use?
No. Although you certainly don't expect us to say otherwise, we consider our packages to be both industry-appropriate and aligned with your financial reality. That said, deploying Rolaf in your business quickly contributes to your profitability and financial health. For as little as $130/Truck, you will have access to a range of features that will never make you regret your investment.
Do my customers also benefit from Rolaf?
Yes. Rolaf allows your customers to place orders through a web portal made available to them. This portal is customized by Rolaf for you, respecting the colors and brand of your company. This feature helps build customer loyalty.
Can I bill my customers with Rolaf?
Yes (this section is not finished)
Are my sorting and landfill centers listed in Rolaf?
In addition to managing all your customers, Rolaf allows you to manage the sorting and landfill centers with which you usually do business. These appear on the interactive map helping you make quick decisions.
Does Rolaf allow me to locate and manage my containers?
Yes. Rolaf maintains a complete inventory of your containers and their geographic position. Whether they are located at your customers', on a truck, or even in storage, Rolaf knows where your containers are.
Can I see traffic conditions in real-time?
Absolutely. Our interactive map allows you to see the traffic conditions on the roads in real-time, enabling you to make informed decisions regarding your drivers' routes.
Does Rolaf offer credit card payment processing for my invoices?
Absolutely! Rolaf integrates a secure online credit card payment service. This feature simplifies and accelerates the payment of invoices from your customers while improving your cash flow.
Does Rolaf offer billing for my customers?
Although Rolaf is not accounting software, it allows the creation of rental invoices and additional fees as well as tracking of paid or unpaid orders from your customers.
Does Rolaf offer help with the security rounds required by the SAAQ?
Yes. Rolaf offers an electronic safety inspection feature accessible via the tablet application, allowing truck drivers to complete their mandatory inspections in a compliant, documented, and always available for consultation in case of inspection. When an anomaly is detected, it is automatically recorded in the fleet maintenance tool to remedy it.
Does Rolaf offer help with the maintenance of my trucks?
Yes. Rolaf offers a complete fleet maintenance management feature, including annual maintenance required by the SAAQ, periodic maintenance like oil changes, as well as occasional maintenance. The system allows tracking of maintenance, conservation of evidence, scheduling of appointments, and automatic removal of trucks during maintenance, all centralized in one place, without resorting to multiple software.